Business Details
13 Years
experience
Award-Winning Property Experts in Bicester
I M S Property Group has been delivering comprehensive property solutions in Bicester, Oxford, and surrounding areas for over twelve years. Established as an independent sales and letting agent, mortgage brokerage, and property investment group, we combine deep local knowledge with a whole-of-market approach to provide impartial advice across property transactions, lettings, and specialist mortgage services. Our team holds Level 3 Technical Awards in residential property and lettings, and we are proud members of the National Association of Estate Agents (NAEA) and the Association of Residential Lettings Agents (ARLA).With a client-centric ethos of 'People Before Property,' we prioritise exceptional customer service, evidenced by our 5-star Google rating and consistent ESTAS awards for customer service excellence. Our integrated service model ensures seamless coordination between mortgage advice, property sales, lettings, and legal/insurance referrals, enabling clients to achieve their property goals with confidence and minimal stress.
Services
Property Sales
Property Lettings
Mortgage Brokerage
Property Management
Insurance Services
Details
- Year established: 2013
Highlights and features
- 12+ years' experience across property sales, lettings, and mortgages
- Whole-of-market mortgage brokerage with access to exclusive deals
- Client Money Protection through ARLA Propertymark
- ESTAS Best in Postcode award winners for customer service
- Integrated service model covering property, finance, and legal needs
Associations and certifications
- National Association of Estate Agents
- Association of Residential Lettings Agents
What people say
Fantastic service
Highly recommend
Stress-free process
Knowledgeable advisors
Prompt communication
Services
Property Sales
Our NAEA-accredited estate agents provide comprehensive property sales services across Bicester and Oxfordshire. We combine local market expertise with national marketing reach to achieve optimal sale prices. Our process includes professional valuations, property presentation advice, and dedicated transaction management from listing to completion. With over 40 years combined experience, we ensure smooth sales processes while maintaining transparent communication throughout.
Property Lettings
As ARLA-certified lettings specialists, we offer full property management and tenant placement services. Our services include property marketing, tenant vetting, inventory management, and ongoing maintenance coordination. We maintain strict compliance with landlord regulations while providing regular property inspections and rent collection services. Our local expertise ensures competitive rental pricing and minimised void periods for landlords.
Mortgage Brokerage
Our whole-of-market mortgage advisors provide impartial advice on residential and buy-to-let mortgages. We specialise in complex cases including self-employed applicants, portfolio landlords, and non-standard construction properties. Services cover mortgage sourcing, affordability assessments, and application submission. We hold Professional Indemnity Insurance and Consumer Credit Permission, ensuring clients receive regulated, compliant financial advice tailored to their specific circumstances.
Property Management
We offer comprehensive property management solutions for residential landlords. Our services include tenant relations, rent collection, property maintenance, and legal compliance management. With dedicated lettings teams in Bicester and Oxford, we provide regular property inspections and detailed financial reporting. Our ARLA membership ensures adherence to industry best practices in tenant and property management.
Insurance Services
Our insurance specialists provide tailored coverage solutions for residential and investment properties. We offer buildings insurance, contents insurance, and landlord legal liability coverage. Our advisors help clients understand policy terms and exclusions while ensuring appropriate coverage levels. We maintain relationships with multiple insurers to secure competitive premiums while providing claims support when required.
People
Michelle Niziol
CEO
Michelle founded I M S Property Group after identifying gaps in integrated property services. With over 20 years' experience in property transactions, she leads mortgage advisory services and strategic development. Her expertise spans first-time buyer mortgages to complex investment financing, maintaining a client-focused approach that has earned multiple ESTAS awards for customer service excellence.
Questions
What property services does IMS Property Group offer?
We provide a complete property service including sales, lettings, property management, mortgage brokerage, and insurance advice. Our integrated approach ensures seamless coordination across all property-related needs.
Do you specialise in first-time buyer mortgages?
Yes, we offer tailored mortgage solutions for first-time buyers, including guidance through Help to Buy schemes and shared ownership options with competitive market rates.
How does your property valuation process work?
We provide free market appraisals conducted by qualified surveyors, combining local market data with property-specific analysis to deliver accurate, realistic valuations for sales or rentals.
Are you regulated by industry bodies?
We are members of NAEA Propertymark and ARLA Propertymark, with Client Money Protection and regulatory compliance certifications ensuring professional standards.
What areas do you cover?
We operate across Bicester, Oxford, Thame, Aylesbury, Milton Keynes, and surrounding areas in Oxfordshire, Buckinghamshire, and Northamptonshire.
How do you handle property maintenance issues?
Our lettings team manages maintenance requests promptly, coordinating approved contractors while keeping landlords and tenants informed throughout the resolution process.
